The Help Specialist is responsible for the daily triage and maintenance of hardware, peripherals, and productivity application issues. This role serves as the Tier 1 and first level point of contact for the end user community. Help Desk Analysts manage daily support incidents and support hardware, software and telephone problems. MAJOR DUTIES AND RESPONSIBILITIES Workplac

Performs systems administrative and operational duties on computer systems Perform account management duties in Active Directory Welcome and greet customers when handling front desk operations Analyze, evaluate, test and repair basic hardware problems Prepare activity and progress reports regarding support activities Respond, investigate, and correct problems Acts as a te

Job Title Installation Desktop Technician Work Location US Senate, D.C. Clearance Ability to pass background investigation to obtain Public Trust Please note that you must be a US citizen to apply to this job posting Certification Must possess one of the following certifications MCSA or ACSP or AMIT Education Associate's degree in a computer centered discipline, or a Bache

The CYBER Intelligence /Signature Management (SM) Subject Matter Expert (SME) supports all aspects of Cyber/SM activities involving the planning and execution of sensitive operations, assisting in the coordination of multiple projects. Drafts and maintains SM and CYBER policy; reviewing SM Program documents, reviewing Standard Operating Procedures (SOP) and other required

SSAI seeks a Senior Linux System Administrator to perform functions in a dynamic and operational environment supporting cloud based repositories in support of a program located in Annapolis Junction, MD. A successful candidate for this position responsibilities include Monitoring systems and resolving or escalating network and data flow alerts for cloud systems hardware,

Job Number R0198146 Cyber Engineer, Senior The Opportunity Are you looking for an opportunity to use your te chn ical skills in support of client information operations? As a system administrator, you'll have the chance to build your skills and solve te chn ical problems in a fast paced, Agile environment. We're looking for someone like you to help develop, implement, and

Job Number R0191931 Target Digital Network Analyst The Opportunity Do you have strong analytic skills and a problem solving mindset? Are you looking for an opportunity to use those skills to support our warfighters, protect our national security, and inform our nation's leaders? As a network and access discovery analyst, you will use your spe cia lized te chn ical experie

As a part of Johnson Controls' Data Center Solutions business unit, Silent Aire is on the forefront in the creation of new and exciting products to support the data center industry. Our custom computer room air handling units (CRAHU) are industry leading examples of some of the most highly energy efficient and sophisticated cooling systems in the world. We are a diverse,

The Exploitation Specialist performs services that support the activities that enrich and/or manage GEOINT data. Job Duties Include (but not limited to) Exploitation Specialist t The Exploitation Specialist possesses skills that focus on GEOINT data enrichment and management. The Exploitation Specialist uses expertise to exploit GEOINT data or information to develop advan

As a Senior Cybersecurity Engineer / Information Systems Security Engineer (ISSE) with MTSI you will perform the role of Information Systems Security Engineer (ISSE) for a customer operating out of Joint Base Anacostia Bolling (JBAB) in Washington, DC and Chantilly, VA, with travel up to 20%, as required by the Government. The ISSE serves as the Program Office's informati

Ability to effectively communicate and answer customer inquiries. Provide exceptional customer service and resolutions in a time efficient manner. Excellent problem solving skills. Active listening and strong communication skills. Ability to adapt and work well in a call center environment. Resolve customer challenges and provide accurate and definitive information Apply

include Monitoring dedicated queues and assign tickets to appropriate resources for troubleshooting and ticket resolution. Monitoring dedicated queues to ensure SLAs are maintained. Assigning the tickets which are out of scope to Service Desk/Other Teams Ensuring associated tickets are related to the parent ticket and proper follow up is performed once incident is resolved

Job Location Legal Address DUNKIRK, MD Position Type Full Time Job Category Information Technology Description The Application Support Specialist is responsible for providing user support for specific software programs includes programming applications, testing the functionality of application services, evaluating the functional requirements of the application and enhance

The ideal candidate for this position shall have technology experience with JUNOS, BGP, EGP, OSPF, and Juniper hardware knowledge. The candidate will be required to travel as needed. The Level 3 Network Engineer shall possess the following capabilities Ten (10) years of relevant professional experience providing Network Engineering support and training commensurate with n

Duties WHAT IS THE INFORMATION TECHNOLOGY (IT) DIVISION? A description of the business units can be found at Vacancies will be filled in the following specialty areas Information Technology The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opp