End User Support Specialist Job ID 2024 26791 Category Infrastructure Support Location US MD Crownsville About DMI DMI is a leading global provider of digital services working at the intersection of public and private sectors. With broad capabilities across IT managed services, cybersecurity, cloud migration and application development, DMI provides on site and remote sup

Procurement Support Job ID 2024 26796 Category Infrastructure Support Location US VA Arlington About DMI DMI (Digital Management, LLC.) is a global technology solutions company that specializes in digital strategy, design, transformation and support. Utilizing expertise from six unique DMI Groups, in the areas of AI & Analytics, Commerce, Experience, Managed Services, Tra

Responsible for providing Tier II end user support on variety of issues. Relies on experience and judgment as well as pre established procedure and instructions to identify, research and resolve technical issues presented through Level I, II and III (when possible) Help Desk tickets Answer calls and helped clients with troubleshooting. Documents, tracks and monitors ticke

The City of Takoma Park is seeking a System Administrator to ensure that the City's technology infrastructure runs smoothly and efficiently through maintaining, upgrading, and managing the City's software, hardware, and networks. The ideal candidate will be resourceful, able to diagnose and resolve problems quickly, and have the patience and ability to communicate with in

Posted May 30, 2024 Role Number 114438151 Do you have a passion for hands on problem solving? Do you love helping others by sharing your technical knowledge? At the Apple Store, you maintain customers' trust in Apple as a skilled technician, troubleshooting and repairing products. You use your amazing diagnostic and people skills to assure Genius Bar customers of swift re

Posted May 30, 2024 Role Number 114438151 Do you have a passion for hands on problem solving? Do you love helping others by sharing your technical knowledge? At the Apple Store, you maintain customers' trust in Apple as a skilled technician, troubleshooting and repairing products. You use your amazing diagnostic and people skills to assure Genius Bar customers of swift re

Posted May 30, 2024 Role Number 114438201 Do you love how it feels to help others? After customers purchase our products, you're the one who helps them get more out of their new Apple technology. Your day in the Apple Store is filled with a range of focused support and service tasks. Whether you're helping customers get started with the Mac or finding answers to their que

Posted May 30, 2024 Role Number 114438201 Do you love how it feels to help others? After customers purchase our products, you're the one who helps them get more out of their new Apple technology. Your day in the Apple Store is filled with a range of focused support and service tasks. Whether you're helping customers get started with the Mac or finding answers to their que

Packaged Application Development Manager (Accenture LLP; Arlington, VA) Accenture LLP has multiple openings for the position of Packaged Application Development Manager in Arlington, VA, and the job duties are as follows Manage project execution to ensure adherence to budget, schedule, and scope. Develop or update project plans for information technology projects, includi

Packaged Application Development Manager (Accenture LLP; Arlington, VA) Accenture LLP has multiple openings for the position of Packaged Application Development Manager in Arlington, VA, and the job duties are as follows Manage project execution to ensure adherence to budget, schedule, and scope. Develop or update project plans for information technology projects, includi

Center 3 (19075), United States of America, McLean, VirginiaSenior Manager, Information Security Office (ISO) Consultant At Capital One, you will help consult on initiatives, programs, and projects to raise their game in Information Security. You are pragmatic and practical in your understanding of risk and security, but also willing to know when to pull in experts and esc

This role is responsible for interacting with customers to handle service inquiries and problems. Duties include examining highly complex customer problems and implementing appropriate corrective action to initiate a repair or return. This role analyzes recurring problems and initiates solutions for preventing reoccurrence. Individuals in this role may be required to remo

Include Apply specific ammunition logistics knowledge and expertise to troubleshoot complex issues. Develop, design, and perform feasibility studies and functional systems test for complex integrated information management systems. Analyze, understand, and sustain the existing capabilities of the NLAC system, as well as working to incorporate additional new capabilities de

Utilize alerts from endpoints, IDS/IPS, netflow, and custom sensors to identify compromises on customer networks/endpoints. Perform junior to intermediate level review of massive log files, pivot between data sets, and correlate evidence for incident investigations. Pass triaged alerts to senior level SOC personnel and assist in identifying malicious actors on customer ne

This position provides 24x7 cybersecurity monitoring services for Joint Service Provider networks. This includes performing real time cyber threat intelligence analysis, correlating actionable security events, performing network traffic analysis using raw packet data, and participating in the coordination of resources during the incident response process. Primary Responsi