Handle incoming calls and ascertain if the call is of a customer service or technical nature. Open call and trouble tickets in our ticketing system database for all incoming inquiries. Process and/or forward technical problems to field technicians or on call engineers as appropriate for resolution. Track open trouble tickets to resolution. Interface with Operations Center

Verisign helps enable the security, stability, and resiliency of the internet. We are a trusted provider of internet infrastructure services for the networked world and deliver unmatched performance in domain name system (DNS) services. We are a mission focused, values driven company where each individual can contribute to building a stronger, more secure internet. We off

Responsible for the day to day management, administration, maintenance, security, installation, and support secure telecommunications equipment for DOE HQ responsibilities and COMSEC Key Management System. Interface/integrate with the local classified and unclassified wide area network telecommunications operations on all matters involving secure telecommunications compat

Ability to install, maintain and support MS Exchange 2016. Ability to install, maintain and support Exchange in a high availability solution deployed to achieve low RPO and RTO's. Proficiency in Windows PowerShell and specifically those commands needed to maintain MS Exchange 2016. Strong understanding in TCP/IP, DNS and other network services and their relationships to t

Our Client is seeking an experienced Azure Administrator in support of a managed services engagement for a major Public Sector account. The successful candidate will join a team of Administrators responsible for managing our client's Windows, Linux, Azure, and M365 services and systems. You will be required to install and manage IaaS services, PaaS services, M365 services

Essential Duties & Job Functions Provide system administration support for Flexera Data Platform, an asset discovery data consolidation solution, in both production and non production lab environments. Maintain systems configurations for the Flexera Data Platform, IBM License Metric Tool (ILMT) applications in production and non production Windows Server environments. Pla

Serving as a technical contributor to the maintenance, configuration and installation of various Red Hat Enterprise Linux systems used on HPCs, data collectors, sensor systems, COTS servers, and other deliverable IT systems. Working onsite at the customer facility to operate, maintain, and support data management systems and technologies. Developing, maintaining, and appl

Front Desk Support Greet and assist walk in customers, addressing their questions and needs with a friendly and professional demeanor. Provide basic troubleshooting and setup for mobile iPhone/iPad and laptop devices. Assist with software issues related to Microsoft Office (Outlook, Word, Excel). Manage administrative tasks associated with mobile device and laptop deploym

The IT Senior Support Specialist will provide technical expertise to resolve escalated incidents and issues associated with the IT platform along with serving as the technical resource for the IT Support Services Team in support of 700+ employees across multiple geographic locations. This role is responsible for leading and overseeing all support service elements includin

Job Location VA 70 TEMP Falls Church, VA Position Type Full Time Education Level 4 Year Degree   Job Category Information Technology Description Contingent Upon Award We are seeking a Cybersecurity Specialist to ensure the integrity and compliance of a Federal customer's. The ideal candidate will lead the coordination and provide technical guidance for work items not

Looking for an opportunity to make an impact? At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers' success. We empower our teams, contribute to our communities, and operate sustainably. Everything we do is built on a commitment to do the right thing for our customers, our people, and our comm

OverviewWe are looking to hire a Technology Consultant Data & AI to join Microsoft Federal. The Microsoft Federal organization was established to address the unique mission, legal/regulatory requirements, and procurement rules and processes of the United States Government (USG). Microsoft Federal is committed to ensuring its resources including appropriately qualified, exp

permanent ( Open to All ) Information Technology Specialist (INFOSEC) (Vacancy# VAR002766) Opening Date May 17, 2024 Closing Date May 31, 2024 OPM Control Number 791763500 Vacancy Number VAR002766 LC Organization Unit Office of the Chief Information Officer Grade GS 14 Series 2210 Minimum Salary $139,395.00 Maximum Salary $181,216.00 Availability Open to All Telework Elig

As a part of Johnson Controls' Data Center Solutions business unit, Silent Aire is on the forefront in the creation of new and exciting products to support the data center industry. Our custom computer room air handling units (CRAHU) are industry leading examples of some of the most highly energy efficient and sophisticated cooling systems in the world. We are a diverse,

Are you searching for challenging and impactful work supporting Highly Classified networks? Are you passionate about cybersecurity operations and policy? If so, we're looking for someone like you to apply and join our team at APL! We are ranked as one of Computerworld 's Top Places to Work in IT 5 years running, and we are seeking a Cyber and Information Systems Security