ServiceNow Senior Technical Consultant (Security Operations)
Columbus, OH 
Posted 1 day ago
Job Description

Your Journey at Crowe Starts Here:

At Crowe, you have the opportunity to deliver innovative solutions to today's complex business issues. Crowe's accounting, consulting, and technology personnel are widely recognized for their in-depth expertise and understanding of sophisticated process frameworks and enabling technologies, along with their commitment to delivering measurable results that help clients build business value. Our focus on emerging technology solutions along with our commitment to internal career growth and exceptional client value has resulted in a firm that is routinely recognized as a "Best Place to Work." We are 75 years strong and still growing. Come grow with us!

Job Description:

Crowe is seeking a professional with a passion to utilize their technical proficiency within ServiceNow and expand their knowledge of Security Operations processes. This individual would be a technical lead for ServiceNow Security Operations solution implementations including Security Incident Response (SIR) and Vulnerability Response (VR) and be mentored by some of the best security experts in the industry. Projects are fast-paced and facilitated in a team atmosphere.

ServiceNow Senior Technical Consultant (Security Operations)

As a ServiceNow Senior Technical Consultant you would be responsible for working with a team to deliver consulting services including solution development, project leadership, business development, managing client service delivery, and most important serve our clients with excellence. This is a great opportunity to work hard, have fun and grow your career.


  • Educate our clients on how to maximize the value of their ServiceNow Security programs
  • Guide our clients through the implementation of their ServiceNow Security solutions
  • Demonstrate knowledge and experience of running Security Operations program on ServiceNow
  • Identify and document business requirements
  • Prioritize customer success and project scope
  • Provide technical guidance to developers on ServiceNow configuration
  • Develop testing plans and support customers through the testing cycle
  • Develop training plans and deliver across all functional departments
  • Transition customer after go-live to account management and support
  • Embrace the opportunity to learn and grow in your career

Desired Skills:

  • Certified Implementation Specialist - Security Incident Response
  • Certified Implementation Specialist - Vulnerability Response


  • 3+ years' experience in a professional environment
  • 2+ years of experience with ServiceNow implementation
  • Certified System Administrator (CSA)
  • ServiceNow implementation lead or system administrator experience (hands-on configuration work)
  • Knowledge of ServiceNow's Security Operation solutions of Security Incident Response and Vulnerability Response
  • Ability to work both independently and in a team environment with professionals of all levels
  • Strong organizational, interpersonal and presentation skills
  • Excellent written and oral communication skills
  • Ability to multi-task and handle multiple projects at the same time
  • Exceptional problem solving, critical thinking, and analytical skills
  • Working knowledge of project planning and project management methods and tools
  • Willingness to travel a min of 30%, when safe to do so


Our Benefits:

At Crowe, we know that great peopleare what makes a great firm. We value our people and offer employees a comprehensive benefits package. Learn more about what working at Crowe can mean for you!

How You Can Grow:

We will nurture your talent in an inclusive culture that values diversity. You will have the chance to meet on a consistent basis with your Career Coach that will guide you in your career goals and aspirations. Learn more about where talent can prosper!

More about Crowe:

Crowe ( is one of the largest public accounting, consulting and technology firms in the United States. Crowe uses its deep industry expertise to provide audit services to public and private entities while also helping clients reach their goals with tax, advisory, risk and performance services. Crowe is recognized by many organizations as one of the country's best places to work. Crowe serves clients worldwide as an independent member of Crowe Global, one of the largest global accounting networks in the world. The network consists of more than 200 independent accounting and advisory services firms in more than 130 countries around the world.

Crowe LLP provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Crowe LLP does not accept unsolicited candidates, referrals or resumes from any staffing agency, recruiting service, sourcing entity or any other third-party paid service at any time. Any referrals, resumes or candidates submitted to Crowe, or any employee or owner of Crowe without a pre-existing agreement signed by both parties covering the submission will be considered the property of Crowe, and free of charge.



Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Experience
3+ years
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