Echelon Services is currently seeking a full time Security Systems Engineer with strong technical skills and security systems engineering experience. Candidate will work with system engineers and technicians on new and ongoing projects for various customers located in the NCR. The candidate will be responsible for design assistance, programming and integration of various security systems to include but not limited to, access control, CCTV, intercom and IDS systems.
- Manage physical security system support to meet service level agreements
- Analyze physical security system performance and recommend improvements
- Resolve complex system issues for physical security systems and networks
- Communicate with customers, manufacturers, vendors and technical specialists
- Train system users and other system support personnel
- Perform desktop hardware and operating system set-up, imaging software loading, and setup
- Provides proper training to workers to implement operating procedures, safety protocols, and avoid system malfunctions
- Work with Project Managers and engineers for security design and integration. Utilizing the Company's processes and procedures to effectively and efficiently managing resources, scope, budget, timelines and quality
- Provide technical support to field technicians and operational staff
- Other duties as assigned
- Travel to client sites as required