At Juniper Networks, our Services teams are passionate about enabling positive experiences. Passionate about customer success!

We are looking to hire a Resident Engineer to join our growing Federal team. Resident Engineers are 'hands-on', providing operational support services that empower our customers to get the very best from our industry-leading products. You will apply your technical knowledge to optimize customer networks, proactively mitigate risks, test & deploy new software and hardware and dive into hot issues. The Resident Engineer will engage either individually or as part of a larger customer Network Operations Team.

Clearance requirement: TS/SCI with CI polygraph or full scope polygraph (full scope preferred)

Location: On site support / Columbia, MD

Requirements:

• Highly technical role providing pre/post-sales Engineering Design/Architecture, Operational, and Support of Juniper products within the customer infrastructure.
• The ideal candidate will have Senior Network Engineering Design/Architecture, Operational, and Support experience in the data center network environment and segment routing service provider environment.
• Deep understanding and can demonstrate technical expertise in the configuration, troubleshooting and operation of technologies and protocols commonly implemented in data center networks with a heavy emphasis on segment routing, OSPF, ISIS, BGP, L2VPN, L3VPN, EVPN, and MPLS
• Certifications such as JNCIS, JNCIP, JNCIE a plus
• Juniper products to be supported: EX, QFX, SRX, vSRX, cRPD
• Experience with Automation / DevOps, scripting (Ansible, Python, Kubernetes) is desirable.

Ideal Strengths:

• Strong interpersonal, communication, and presentation skills
• Ability to effectively work independently and function in a team environment
• Demonstrated ability to manage multiple projects and work calmly under pressure
• Ability to prioritize work activity to achieve customer and account team goals
• Expert level relationship management, communication skills, and interpersonal skills
• Ability to effectively work with customer engineers and JTAC to resolve hardware and software issues and implement solutions
• Ability to effectively communicate case status updates and deliver root cause analysis
• Support informal and formal technology briefings and training sessions

Minimum Salary: $118,976.00

Maximum Salary:$171,028.00

The pay range for this position is expected to be between $118,976.00 and $171,028.00/year; however, the base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position also includes medical benefits, 401(k) eligibility, vacation, sick time, and parental leave. Additional details of participation in these benefit plans will be provided if an employee receives an offer of employment.

If hired, employee will be in an "at-will position" and the Company reserves the right to modify base salary (as well as any other payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

Juniper's pay range data is provided in accordance with local state pay transparency regulations. Juniper may post different minimum wage ranges for permanent residency petitions pursuant to US Department of Labor requirements.