Global Program Director - EST/CST
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Posted 18 days ago
Job Description
Come join the true partner of global healthcare companies, Amplity Health. We continually challenge the boundaries of medical and commercial strategies to accelerate the approval and launch of new drugs to improve the lives of patients.

Position Summary:

Amplity Health has a current opportunity for a Global Program Director in our Medical Solutions division leading one of our top clients Rare Disease Clinical Trial Liaison team.Amplity Health offers a competitive base salary, bonus potential, auto allowance, full benefit package, including 401K, Medical, Dental, Vision, and generous PTO.

The Program Directoris responsible fordesigning, developing, and leading the strategy and plan for the life cycle of a project. The rolerequires acombination of strategic thinkingand day-to-dayoperationsoversightcollaboratingwith key Client stakeholders, internal stakeholders, and overseeing a team offield based clinicalprofessionals.The field based clinical professionalrolefocuses on engagement with institution-basedhealthcare providersworking on clinical trials (i.e.,Principal Investigators, Sub Investigators, Research Managers,and Clinical Research Coordinators).TheProgram Directorrole includes partnering across major functional areas such asAccount Development,Project Management, Finance,Human Resources,Talent Acquisition,and Complianceto ensuredelivery of the services aligned to theSOW.

The role serves as the primary point of contact for theClient(biopharma) partner on behalf of Amplity. In this capacity, the role is responsible for hosting meetings with the clientto ensurestrong two-way communication,delivery of the services to client expectations,planningwith the client forboth short-term and long-termdeliverables, and toensure connectivityof the clientto the right internal stakeholders at Amplity, as needed.

Responsibilitiesinclude butarenot limitedtosetting strategy, developing the program objectives and tactics,programimplementation;dailyprogramoversight;issue resolution,contracting;Talent Acquisition;CRMsystemuse and dataintegration;KPI development,reporting, and analysis;budget management;Incentive CompensationPlan structure;team membertraining;Compliance;and Onboarding related activities.The maintherapeuticarea of focus for this positionis immunology.

Key Accountabilities:

  • Main point of contact forClient engagement; leading communicationof progress on deliverables and listening to and meeting client needswithin the SOW on agreed timelines
  • People manager - lead a team of FieldBasedClinical Professionals
  • Provideclear direction onfieldactivities (asdirected by the client and aligned to the SOW)
  • ProvideKPI'sand objectives for the team
  • Coach, inspire, and facilitatea strong collaborative culturealigned to client and company values
  • Develop consistent and efficient processes across the program
  • Responsible forperformance management, travel & expense, PTO, andother employer-related responsibilities related to the Field Team
  • Create, manage, and maintain Project Plans & Timelines encompassing key milestones,ensuring alignment to Client and Company objectivesper the SOW
  • Work with Internal departments(account development, project management, finance, compliance, HR)to manage scope and workregardingprogrammanagement and planning for all assigned activities
  • Identify, manage, and facilitate discussions to address risk and opportunity with key stakeholders on assigned projects while developing resolutions to meet productivity, quality, andClient-satisfaction goals and objectives
  • Facilitate clear communication to all relevant internal and external stakeholders andtheunderstanding of decisions, deliverables, action items, direction,etc.through regular Status Reports and Project Meetings
  • Provide weekly, monthly, and quarterly reporting deliverables, as identified in the SOWs.
  • Develop,Track, and Analyzemetricsassociated with the project & Field Member activity; Identifyand implement strategies to improve business performance
  • Provide timely updates and feedback to Client and project stakeholders
  • Follow all Amplity Health policies and procedures
  • Other duties as assigned

Education and Experience:

Required

  • BA/BSfrom accredited college or university
  • Pharmaceutical/biopharmaceuticalindustryexperience
  • Demonstrated successfulPeopleManagementexperience;3+ years preferred
  • ExcellentProjectManagementskills;3+years'experiencepreferred
  • DirectPharma/biopharmaceuticalClient interaction;3+ years preferred
  • Demonstratedsuccessfulexperienceleading a program or teamon aglobal,national,orregional level;3+ yearsglobalor national levelexperienceOR 5+ yearsregional levelexperiencepreferred
  • Fluent in English
  • Collaboration with diverse groups of people in a team environment
  • Experience with a Customer Relationship Management (CRM) toolor database for KPIs
  • Experience defining, measuring, and analyzing data to inform decision-making
  • Strategic mindset
  • Avalid driver'slicense and safe driving record
  • Ability to travel as needed, including internationally
  • Valid Passport

Preferred:

  • Advanceddegreein clinical and/or scientificfield(MSN/NP, PA, MD, PhD)
  • MBA preferred
  • Experience working in a Clinical setting(i.e.,nurse, research coordinator, research manager)
  • 5+ years of pharmaceutical or healthcare leadership experience
  • Experience leading a product, trial, or a portfolio of products or trials a plus
  • Immunologyor Rare Diseaseexperience
  • Experience with clinical trials and study recruitment
  • Experienceworking at or with a CRO
  • In US,Reside in Eastern or Central time zone

Knowledge, Skills,and Abilities:

  • Excellent verbal, written and interpersonal communication skills
  • Ability to displayhighlevelof initiative, effort and commitmenttosuccessfully complete projects and assignments
  • Ability to developField TeamProfessionalsand ability to lead,mentor, and inspirethe team
  • Strong process facilitation, problem solving and analytical thinking abilities to make sound business decisions on aday-to-daybasis
  • Ability to navigate complex markets and organizations
  • Outstanding work ethic
  • Strong planning and organizational skills and strong attention to detail
  • Excellent verbal, written and interpersonal communication skills
  • Ability to displayhigh levelsof initiative, effort and commitment successfully complete projects and assignments
  • Ability to multitask and successfully operate in a fast-paced environment
  • Ability to recruit, retain and develop high performing talent; ability to manage turnover and vacancy process
  • Engage effectivelywith people at all levels inside and outside of the company
  • Demonstrated technical aptitude, working proficiency in Microsoft Word, Excel, and Outlook
  • Ability to perform work-related travel (including overnight and/or weekend as required)
  • Ability to prioritize andmanagemultiple tasks simultaneously
  • Strong rapport-building skills and active listening skills
  • Strong focus on providing customers with superior support and service
  • Ability to learn, understand,and communicate complex information over the telephone/email
  • Self-motivated and disciplined
  • Outstanding organizational and planning skills,withstrong attention to detail and accuracy
  • Ability to work independently and as a team member
  • Demonstrated ability to set priorities and direct resources
  • Highcapacity to learn and take on new tasks

About Us

All positions at Amplity Healthhave a responsibility to demonstrate our EPIIC Valuestouphold our high-service standards.

Excellence:We sethigh standards.We are solutions-focused and achieve outstanding results with a professional and positive attitude.

Passion:We love what we do.Our energy inspires, engages, and motivates others.

Innovation:Our ideas set us apart.We are curious and bold and challenge traditional ways of working.

Integrity:We are open, honest, and transparent. We do the right thing with courage and understanding.

Collaboration:We are better together.We actively seek the participation of others to achieve greater outcomes.

ABOUT US

We have a 40-year track record of delivering solutions for Pharma and Biotech companies large and small.

Our wide-ranging capabilities include clinical and medical outsourced teams; clinical and medical capability development; companion diagnostic and precision medicine solutions; medical communications; expert engagement; remote and field solutions for patients, payers, and physicians; and strategic and access consulting. Therapeutically, we cross many areas but have been a leader in oncology and rare diseases.

Our one-of-a-kind Insights database offers clients a detailed view into patient-provider interactions and provider treatment rationale not found through any other provider.

Every offering, every touchpoint, every solution is designed to ensure our pharmaceutical client's patients gain access to and benefit from the best medicines for the right reasons.

OUR CULTURE

Our company values align to our partnership vision and define our culture. These EPIIC values are reinforced in our people, our processes, and the solutions we provide for our clients: Excellence, Passion, Innovation, Integrity, and Collaboration.

We believe that delivering on true partnership for our clients begins and ends with our own team, which is why we relentlessly recruit and maintain teams devoted to living our EPIIC values. The result? An inclusive, collaborative, and respectful culture we are proud of. We hold one another accountable to maintaining a safe workspace where we challenge one another to bring our best selves to work each day.

You will never feel unsure about how our EPIIC values look when lived out. We make conscious efforts to model and reward behaviors that remind our colleagues, clients, vendors, and partners what we stand for.

We foster a sense of belonging by ensuring contributions are heard and respected. We want every member of the team to feel like they have a voice and they can use it. Constantly challenged and always supported, each member of our team is empowered to create innovative, meaningful outcomes for our clients.

Opportunities with Amplity offer competitive compensation and dependent on the opportunity could include a comprehensive benefits package and 401K benefits.


To learn more about us, visit our website at amplity.com or our social media pages, linkedin.com/company/amplity-health and twitter.com/amplityhealth.

CELEBRATING DIVERSE PERSPECTIVES

We passionately champion a culture of belonging, with transparent company practices that drive diversity, equity, and inclusion. Our commitment to inclusion is core to who we are. We welcome people with diverse backgrounds and perspective who ignite curiosity and challenge the status quo. As a provider of services across 6 continents, our team is as diverse as the clients we serve and the countries we work in.

We seek to create an inclusive, fair, and respectful environment that celebrates the individual differences and unique perspectives each person brings; where everyone feels a sense of belonging and can be their true, authentic, and best self.

As an equal opportunity employer, we welcome everyone to our team. We promise to maintain a safe working environment where team members can thrive. The IDEA - Amplity's Inclusion, Diversity, and Equity Alliance - makes sure of it. The IDEA helps our organization embrace diverse business practices, creates a sense of community through colleague resource groups, reminds our leaders to sponsor and embrace diversity, equity, and inclusion, and encourages cultural competence and awareness through company-wide resources for learning.

Our commitment to diversity spans our people, our processes, and our suppliers.

OUR DIVERSITY POLICY

We encourage and support equal employment opportunities for all associates and applicants for employment without regard to sex, race, color, religion, national origin, age, disability, marital status, sexual orientation or veteran status. Employment decisions are evaluated on the basis of an individual's skills, knowledge, abilities, job performance and other qualifications. In addition, Amplity Health maintains policies and procedures designed to comply with applicable federal, state and local laws governing non-discrimination in employment in every location in which Amplity Health has facilities.

 

Job Summary
Company
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
Bachelor's Degree
Required Experience
3+ years
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