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Property Manager (Commercial - Remote)
Baltimore, MD
Job Description
JLL has a great opportunity to join our growing Retail Property Management team in Maryland.
*This position can be Remote (Work from Home) but must live near one of these areas for portfolio site visits (Baltimore, Cumberland, Frederick or Westminster, MD)
The Property Manager (PM) is responsible for providing direct management oversight for the assigned retail properties. The Property Manager is responsible for maximizing NOI and asset value on behalf of JLL clients. Specific responsibilities include property management, operations, maintenance, client, and tenant relations, supporting the leasing team, marketing, accounts payable collections, annual budgeting, risk management and financial reporting.
What You'll Be Doing
Management, Operations and Marketing
PM is maintaining safety, cleanliness, and integrity of all areas of buildings, systems and equipment for all property users.
Assist Group Manager in preparing team to respond in emergency and crisis situations.
Have thorough knowledge of area market including all competitive properties and area demographics.
Develop and maintain an appropriate level of involvement in community affairs and activities representing both the property's interest and the interest of JLL.
Enforce all tenant lease requirements.
Assist GM in managing the activities of the property's marketing manager in conjunction with the regional marketing manager.
Establish an effective working relationship with all retail and commercial tenants/managers and other key merchants, including specialty tenants to understand and drive sales.
Assist GM in managing vendor service agreements, relationships, and current COI compliance.
Financial Performance and Reporting
Achieve budgeted net operating income for property.
Assist GM in managing the property's capital to budgeted levels.
Learn to direct the preparation and implementation of all annual financial reports including budgets, management plan, marketing plan, marketing budget, and annual report.
Learn to direct the preparation and submission to asset manager of all monthly/quarterly financial reports, forecasts, and sales reports.
Work with GM and accounting team to approve, generate, and interpret year-end tenant reconciliations.
Work with GM to monitor the collections of all rents and execute appropriate collection process.
Lead all aspects of accounts payable.
Client Relationships
Establish an effective working relationship with the property's asset manager.
Interact frequently with property's regional managers and leasing organization to ensure consistent high-quality interaction with asset management firm.
Learn to formally communicate as appropriate with asset manager to inform him/her of activities at the property to enhance his/her opinion of the quality of management services delivered by JLL.
Employee Motivation and Development
Learn to direct and supervise the activities of all property employees.
Learn to provide regular feedback to employees via annual performance objectives, mid-year reviews, annual reviews, and other communication mechanisms.
Assist GM in coordinating the appropriate training for property personnel.
Skills and Knowledge
Demonstrate strength in leadership and professionalism
Ability to problem solve and provide actionable and positive feedback
Ability to work both independently and within a team environment
Excellent verbal and written communication skills
Ability to work collaboratively with cross-functional groups
Flexible and able to work in a fast-paced environment
Have thorough knowledge of area market including all competitive properties and area demographics
What We're Looking For
MD Real Estate Licenserequired within 90 days of employment
Bachelor's degree preferred
Minimum 2+ years experience in Commercial Property Management (Retail preferred)
Proficient in Yardi preferred
Proficient in Microsoft Office applications
What's In It For You
Join an industry leader and shape the future of commercial real estate
Deep investment in cutting-edge technology to power your work
Comprehensive and competitive benefits plan
A supportive, caring and diverse work environment designed for your growth and well-being
JLL Is an Equal Opportunity Employer JLL is committed to developing and maintaining a diverse workforce. JLL strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship, including recruitment, hiring, training, promotion, transfer, discipline, layoff, recall and termination without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran’s status, genetic information, trade union membership, social position, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law. The company also endeavors to make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodations would impose an undue hardship on the operation of our business and ensures that employment decisions are based only on valid job requirements.
*This position can be Remote (Work from Home) but must live near one of these areas for portfolio site visits (Baltimore, Cumberland, Frederick or Westminster, MD)
The Property Manager (PM) is responsible for providing direct management oversight for the assigned retail properties. The Property Manager is responsible for maximizing NOI and asset value on behalf of JLL clients. Specific responsibilities include property management, operations, maintenance, client, and tenant relations, supporting the leasing team, marketing, accounts payable collections, annual budgeting, risk management and financial reporting.
What You'll Be Doing
Management, Operations and Marketing
PM is maintaining safety, cleanliness, and integrity of all areas of buildings, systems and equipment for all property users.
Assist Group Manager in preparing team to respond in emergency and crisis situations.
Have thorough knowledge of area market including all competitive properties and area demographics.
Develop and maintain an appropriate level of involvement in community affairs and activities representing both the property's interest and the interest of JLL.
Enforce all tenant lease requirements.
Assist GM in managing the activities of the property's marketing manager in conjunction with the regional marketing manager.
Establish an effective working relationship with all retail and commercial tenants/managers and other key merchants, including specialty tenants to understand and drive sales.
Assist GM in managing vendor service agreements, relationships, and current COI compliance.
Financial Performance and Reporting
Achieve budgeted net operating income for property.
Assist GM in managing the property's capital to budgeted levels.
Learn to direct the preparation and implementation of all annual financial reports including budgets, management plan, marketing plan, marketing budget, and annual report.
Learn to direct the preparation and submission to asset manager of all monthly/quarterly financial reports, forecasts, and sales reports.
Work with GM and accounting team to approve, generate, and interpret year-end tenant reconciliations.
Work with GM to monitor the collections of all rents and execute appropriate collection process.
Lead all aspects of accounts payable.
Client Relationships
Establish an effective working relationship with the property's asset manager.
Interact frequently with property's regional managers and leasing organization to ensure consistent high-quality interaction with asset management firm.
Learn to formally communicate as appropriate with asset manager to inform him/her of activities at the property to enhance his/her opinion of the quality of management services delivered by JLL.
Employee Motivation and Development
Learn to direct and supervise the activities of all property employees.
Learn to provide regular feedback to employees via annual performance objectives, mid-year reviews, annual reviews, and other communication mechanisms.
Assist GM in coordinating the appropriate training for property personnel.
Skills and Knowledge
Demonstrate strength in leadership and professionalism
Ability to problem solve and provide actionable and positive feedback
Ability to work both independently and within a team environment
Excellent verbal and written communication skills
Ability to work collaboratively with cross-functional groups
Flexible and able to work in a fast-paced environment
Have thorough knowledge of area market including all competitive properties and area demographics
What We're Looking For
MD Real Estate Licenserequired within 90 days of employment
Bachelor's degree preferred
Minimum 2+ years experience in Commercial Property Management (Retail preferred)
Proficient in Yardi preferred
Proficient in Microsoft Office applications
What's In It For You
Join an industry leader and shape the future of commercial real estate
Deep investment in cutting-edge technology to power your work
Comprehensive and competitive benefits plan
A supportive, caring and diverse work environment designed for your growth and well-being
JLL Is an Equal Opportunity Employer JLL is committed to developing and maintaining a diverse workforce. JLL strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship, including recruitment, hiring, training, promotion, transfer, discipline, layoff, recall and termination without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran’s status, genetic information, trade union membership, social position, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law. The company also endeavors to make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodations would impose an undue hardship on the operation of our business and ensures that employment decisions are based only on valid job requirements.
Job Summary
Company
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Experience
2+ years
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