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HR Shared Services Advisor
Fairfax, VA
Job Description
The HR Advisor is responsible for providing HR support to Inova team members and leaders, delivering an exceptional customer experience. This role acts as the first point of contact for Inova team members and leaders that have questions related to HR, payroll, benefits, and position management. The HR Advisor collaborates with any necessary support teams to ensure team members are provided with a resolution for questions and concerns. This role adapts to the needs of the team member providing in-depth guidance and support.
Job Responsibilities
- Identifies HR and payroll questions and issues, develop solutions, and accurately document interactions within the HR System
- Partners with HRBPs, payroll, and talent acquisition to escalate complicated tickets or concerns
- Provides support for employee and leader transactions in Oracle
- Maintains a detailed knowledge of HR processes
- Reviews your work for quality, accuracy, and relevance
- Ensures all employee information is kept strictly confidential
- Collaborates in any other HR tasks or company projects
- May perform additional duties as assigned
Additional Requirements
Experience - HR Call Center experience and Oracle experience preferred
Education - High School or GED
As a recipient of federal financial assistance, Inova Health System (“Inova”) does not exclude, deny benefits to, or otherwise discriminate against any person on the basis of race, color, national origin, sex, sexual orientation, disability, or age in admission to, participation in, or receipt of the services or benefits under any of its programs or activities, whether carried out by Inova directly or through a contractor or any other entity with which Inova arranges to carry out its programs and activities.
This policy is in accordance with the provisions of Title VI of the Civil Rights Act of 1964, Section 504 of the Rehabilitation Act of 1973, the Age Discrimination Act of 1975, Section 1557 of the Affordable Care Act, and regulations of the U.S. Department of Health and Human Services issued pursuant to these statutes at 45 C.F.R. Parts 80, 84, 91 and 92, respectively.
Job Summary
Company
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Experience
Open
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