SMS is seeking a Network Operations Center (NOC) Administrator to provide coverage monitor tools and availability of the Compartmented Enterprise Services Office (CESO) NOC. This position is based in Arlington, VA 100% on-site, and supports second shift 1200-2000 (12pm-8pm).

As a dynamic systems integrator, SMS offers proven solutions in engineering, operations, cybersecurity, and digital transformation. With expertise in modernizing and optimizing legacy infrastructure and systems, ensuring operational efficiency, and designing, implementing, and managing secure environments, SMS supports business and mission goals with proficiency, quality, and integrity.

SMS has been serving the advanced information technology needs of the federal government since 1976, delivering talented teams and innovative, cost-effective solutions and services to support our customers' missions for more than 45 years. SMS is headquartered in McLean, Virginia, with offices and on-site operations at customer locations throughout the United States. For additional information on SMS, visit www.sms.com.

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Primary Responsibilities

Create, maintain, and implement detailed documentation for standard systems operating procedures to be used across the enterprise.
• Work to resolve end user issues and communicate on a regular basis the status of their tickets and issues.
• Perform review of Daily Check list to ensure services are running as expected.
• Monitor environment for system anomalies and performed root cause analysis as required.
• Document all changes to the test, operational and cloud environments in compliance with customer and DOD practices.
• Implement Engineering Implementation Plans (EIPs) in support of change control process and system enhancements.
• Work both independently as well as in coordination with Systems administrators to maintain the smooth operation of a multi-user computer system.
• Perform data backups and disaster recovery operations.
• Maintain and administer computer networks and related computing environments, including computer hardware, systems software, applications software, and all configurations.
• Plan, coordinate, and implement network security measures in order to protect data, software, and hardware.
• Perform routine network startup and shutdown procedures and maintain control records.
• Review user requests for upgrades or additions to the network to assess impact on network performance and provide advice and guidance on the most practical technical approach to meeting user requirements.

Basic Qualifications

• BS in computer science or IT and 4+ years of experience. Add'l experience may be considered in lieu of degree.
• IAT Level II Baseline Certification (e.g. CCNA Security, CySA+, GICSP, GSEC, Security+ CE, CND, SSCP)
• Candidate must possess an active DOD TS/SCI level security clearance, and be eligible to obtain and maintain a CI Poly
• Hands-on experience troubleshooting and fault isolation of IT business systems.
• Have skills on the following areas:
• Experience in configuring Cisco switches and routers.
• Dynamic routing protocols (BGP, OSPF)
• Spanning tree Protocol.
• 1x
• TCPDUMP / WireShark
• Troubleshooting of S2S/ DMVPN / IPSEC tunnels connection.
• VLAN configurations and VLAN Trunking.
• Network troubleshooting.
• Basic Firewall troubleshooting and configuration
• Basic ISE/TACACs troubleshooting and configuration.
• AWS Cloud service

Preferred Qualifications

• Prior experienced with DISA and DISA's support to mission partners
• TS/SCI clearance required - CI Poly Preferred

SMS is a veteran-owned network integrator established in 1976. With an employee retention rate averaging over 3 years, our ability to hire quality people and retain them in a rapidly evolving IT market proves why we are a world-class information technology company. At SMS, we place a high value on quality of service, customer satisfaction, and best-of-breed policies and practices. As a result, SMS is proud to be ISO 9001:2008 Registered and a CMMI Level 3 certified company, ensuring that we continue to meet and exceed the expectations of our customers, partners and employees.

SMS is an Equal Opportunity Employer.